AirDXB Privacy Policy
Introduction
Welcome to AirDXB (“AirDXB”, the“Company”, “we”, “us”, or “our”).
AirDXB provides property management, holiday home operations, booking coordination, and related hospitality services (the “Services”).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with AirDXB, our website, onboarding forms, owner portal, or any related communication channels.
Providing personal information to AirDXB is voluntary. However, certain data is required for us to deliver our Services effectively.
AirDXB acts as a data controller for the personal information you provide.
For privacy-related enquiries, please contact: info@air-dxb.com
What Personal Information We Collect
Depending on your interaction with AirDXB, we may collect:
● Full name, email address, phone number, and contact details
● Property ownership or booking-related information
● Identification or verification details where legally required
● Billing and payment information (processed securely via third-party payment providers)
● Communication records (emails, WhatsApp, forms, enquiries)
● Technical data such as IP address, browser type, cookies, and website usage analytics
We only collect information necessary to operate and improve our Services.
How We Use Your Information
Your personal data may be used to:
● Provide property management and hospitality services
● Respond to enquiries and customer service requests
● Manage owner onboarding and operational communication
● Improve our platform, tools, and service performance
● Enhance safety, fraud prevention, and platform security
● Comply with legal and regulatory obligations
We do not sell personal data to third parties.
Sharing of Information
AirDXB may share personal information with trusted third-party providers strictly where necessary to deliver Services, including:
● Payment processors
● Technology providers and analytics platforms
● Property management or booking system integrations
● Legal, regulatory, or compliance authorities where required by law
All partners are required to maintain appropriate data protection standards.
Your Data Rights
You may request to:
● Access a copy of your personal data
● Correct inaccurate information
● Request deletion where legally permitted
● Withdraw marketing consent at any time
● Request restriction or objection to certain processing activities
To exercise these rights, contact: info@air-dxb.com
Legal Basis for Processing (GDPR)
Where applicable, AirDXB processes personal data under the following lawful bases:
- Contractual necessity – to provide our Services
- Legitimate interest – to improve operations and communication
- Consent – for marketing communications or optional data use
- Legal obligations – where regulatory compliance is required
Data Retention
We retain personal data only as long as necessary for operational, legal, or contractual purposes. Data may be securely deleted or anonymised once no longer required.
Cookies & Tracking Technologies
AirDXB may use cookies and similar technologies to:
● Improve website functionality
● Analyse user behaviour
● Maintain secure sessions
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
Advertising platforms such as Google or Meta may collect anonymous activity data for analytics and advertising performance.
Children’s Privacy
AirDXB Services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and continued use of our Services indicates acceptance of the updated terms.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
AirDXB
📧 info@air-dxb.com
