AirDXB Privacy Policy
Introduction
Welcome to AirDXB (“AirDXB”, the“Company”, “we”, “us”, or “our”).
AirDXB provides property management, holiday home operations, bookingcoordination, and related hospitality services (the “Services”).
This Privacy Policy explains how wecollect, use, store, and protect your personal data when you interact withAirDXB, our website, onboarding forms, owner portal, or any relatedcommunication channels.
Providing personal information toAirDXB is voluntary. However, certain data is required for us to deliver ourServices effectively.
AirDXB acts as a data controllerfor the personal information you provide.
For privacy-related enquiries, pleasecontact: info@air-dxb.com
What Personal Information We Collect
Depending on your interaction withAirDXB, we may collect:
● Full name, email address, phonenumber, and contact details
● Property ownership orbooking-related information
● Identification or verificationdetails where legally required
● Billing and payment information(processed securely via third-party payment providers)
● Communication records (emails,WhatsApp, forms, enquiries)
● Technical data such as IPaddress, browser type, cookies, and website usage analytics
We only collect information necessaryto operate and improve our Services.
How We Use Your Information
Your personal data may be used to:
● Provide property management andhospitality services
● Respond to enquiries andcustomer service requests
● Manage owner onboarding andoperational communication
● Improve our platform, tools,and service performance
● Enhance safety, fraudprevention, and platform security
● Comply with legal andregulatory obligations
We do not sell personal data tothird parties.
Sharing of Information
AirDXB may share personal informationwith trusted third-party providers strictly where necessary to deliverServices, including:
● Payment processors
● Technology providers andanalytics platforms
● Property management or bookingsystem integrations
● Legal, regulatory, orcompliance authorities where required by law
All partners are required to maintainappropriate data protection standards.
Your Data Rights
You may request to:
● Access a copy of your personaldata
● Correct inaccurate information
● Request deletion where legallypermitted
● Withdraw marketing consent atany time
● Request restriction orobjection to certain processing activities
To exercise these rights, contact: info@air-dxb.com
Legal Basis for Processing (GDPR)
Where applicable, AirDXB processespersonal data under the following lawful bases:
- Contractual necessity – to provide our Services
- Legitimate interest – to improve operations and communication
- Consent – for marketing communications or optional data use
- Legal obligations – where regulatory compliance is required
Data Retention
We retain personal data only as longas necessary for operational, legal, or contractual purposes. Data may besecurely deleted or anonymised once no longer required.
Cookies & Tracking Technologies
AirDXB may use cookies and similartechnologies to:
● Improve website functionality
● Analyse user behaviour
● Maintain secure sessions
You may manage cookie preferencesthrough your browser settings. Disabling cookies may affect certain features ofthe website.
Advertising platforms such as Googleor Meta may collect anonymous activity data for analytics and advertisingperformance.
Children’s Privacy
AirDXB Services are intended forindividuals aged 18 and above. We do not knowingly collect data from minors.
Policy Updates
We may update this Privacy Policy fromtime to time. Any changes will be reflected on this page, and continued use ofour Services indicates acceptance of the updated terms.
Contact Us
If you have any questions regardingthis Privacy Policy or your personal data, please contact:
AirDXB
📧 info@air-dxb.com
