What the Market Is Saying: Real AirDXB Reviews from Guests & Owners

When it comes to choosing a short term rental manager in Dubai, genuine feedback matters. At AirDXB, our reviews tell the full story, directly from guests, investors and homeowners who have experienced the difference.

With over 4.8-star ratings on Google and Trustpilot and 14,000+ bookings in 2024 alone, AirDXB stands out for service, transparency and performance.

Feedback from our investors, guests and homeowners:

“Nothing Short of Excellent”

– Ruth Bocock on Google Reviews

“From start to finish, my experience with AirDXB was nothing short of excellent. Huge thanks to Eloise and the team for going above and beyond to make everything seamless.”

Guests Mention the People Behind the Service

Many reviewers call out specific team members by name such as our Business Development Managers, Owner Relations team and our award winning Guest Relations team who deliver a professional yet personal touch.

Martin Amison wrote:

“AirDXB is excellent. Hannah and Molly have helped us a lot. The apartment is presented in a very nice condition and the cleaning and maintenance services are very effective. It’s important to get a good rating from guests and AirDXB is maximizing this. Thank you.”

“Professional and Welcoming”

– Steve on Google Reviews

“My wife and I were new to Dubai, and Brian was incredibly helpful and welcoming from the start. He was super professional and responsive, while keeping everything straightforward. We truly appreciated his guidance.”

“Above and Beyond Service”

– Scott on Trustpilot

“I was lucky to have Pippa assist me. She immediately put me at ease and made me feel welcome. Her knowledge and attention to detail were outstanding. I felt secure and well looked after.”

🏡 What Property Owners Say

– Darren Buttrick on Trustpilot

“The team at AirDXB are truly amazing from the owner to the account manager who looks after our apartment. Communication is brilliant, bookings are non-stop, and their dynamic pricing model really works.”

💬 The Good, the Honest, and the Room to Improve

Across Booking.com and Stayshort.com, guest reviews frequently mention strong communication, excellent value, and great locations. Some guests flag issues like plumbing or under-furnished units, typically in cases where the owner has chosen not to invest in upgrades. We continue working closely with owners to improve whenever possible.

📊 Why Owners Choose AirDXB

• 4.8+ average rating on Google & Trustpilot
• 14,000+ bookings in 2024
• 600+ actively managed short-let units
• 15 industry awards for excellence
• Full-service onboarding: renovation, furnishing, pricing
• Transparent reporting: live dashboards for bookings and earnings

Thinking About Short-term rental?

Here is what we suggest before choosing any short-let management company:
✔ Ask for past performance and earning reports
✔ Speak to your agent or advisor for second opinions
✔ Review contract terms, exit clauses and fee structures
✔ Ask how often payouts occur and how reporting works

At AirDXB, we don’t just recommend transparency, we practice it.
Every client receives:

• A clear contract outlining all terms and conditions
• A custom ROI report showing projected returns
• A detailed property report after our in-person inspection
• Monthly Statement of Account emails and reports
• 24/7 access to our online owners portal

We believe the best partnerships are built on trust, and that trust starts with full visibility from day one.

✅ Ready to Experience the AirDXB Difference?

Whether you’re a guest-turned-investor like Steven, or a multi-property owner like Darren, our team is here to help you grow with confidence.
📲 Contact our property advisors today or explore our Referral Program

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